Privacy Policy

Privacy Policy

First Step Recovery is committed to protecting your privacy and providing you with a safe online experience. This Privacy Policy applies to the First Step Recovery website and governs data collection and usage. By using the First Step Recovery website, you consent to the data practices described in this policy.


First Step Recovery may keep track of user behavior by collecting information about (by way of illustration) the number of people who visit the website and the number of people who visit each page of the website, and perform statistical analyses of aggregate user behavior, but not based on personal information about you. These aggregate analyses allow us to measure the popularity of the site and individual features of the site for purposes of further development of the site. All information that is collected is used for our own internal purposes to evaluate the content of the site, to enhance users’ experiences when visiting the site, to customize the content and/or layout of our webpages and to provide the services required by an individual user.

While visiting the site, you can be assured that no personal information is collected, retained or used by First Step Recovery—with one exception: First Step Recovery intends to collect certain personal information when requested on our “Contact” form. By “personal information,” we mean information that is uniquely identified to you, such as your name, email and phone number. First Step Recovery will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on First Step Recovery or the site; (b) protect and defend the rights or property of First Step Recovery; and (c) act under exigent circumstances to protect the personal safety of users of First Step Recovery or the public.


The First Step Recovery website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the First Step Recovery web pages you visit.


We use our best efforts to ensure the security of personal information submitted by users. Unfortunately, no electronic communication over the Internet can be guaranteed to be 100% secure. While we strive to take great care to protect your personal information, First Step Recovery cannot guarantee the security of any information that you submit to us, and you do so at your own risk. Any stored information will be kept in an area to which the general public does not have permission to access.


First Step Recovery may occasionally update this Privacy Policy to reflect company and customer feedback. First Step Recovery encourages you to periodically review this policy to be informed of how First Step Recovery is protecting your information.


First Step Recovery welcomes your comments regarding this Privacy Policy. If you believe that First Step Recovery has not adhered to this policy, please contact Cindy Woodford at 330.369.8022 or We will use commercially reasonable efforts to promptly determine and remedy the problem.